Refund Policy – Durga Visual

Last updated:2/23/2026

At Durga Visual, we strive to ensure customer satisfaction with every purchase.

Because our products are digital downloads, please read our refund policy carefully before making a purchase.


1. Digital Products – No Refunds

All products sold on Durga Visual are digital files delivered instantly after purchase.

Due to the nature of digital products, all sales are final, and we generally do not offer refunds, returns, or exchanges once the download has been delivered.


2. Exceptions (If There Is a Problem)

We may offer assistance or a replacement in the following cases:

  • You did not receive your download link

  • The file is corrupted or not working properly

  • You accidentally purchased the same product twice

If you experience any of these issues, please contact us within 7 days of purchase, and we will resolve the issue as quickly as possible.

📧 Contact Email: doorgaad2575@gmail.com


3. Incorrect Purchases

Please make sure to review product details carefully before purchasing.

We do not provide refunds for:

  • Change of mind after purchase

  • Purchasing by mistake

  • Not knowing it is a digital product

  • Incompatibility with your device or app

  • Lack of technical knowledge to use the planner


4. Technical Support

If you have trouble downloading or using your planner, we are happy to help.
Contact us, and we will guide you step-by-step to access your files.


5. Policy Updates

Durga Visual reserves the right to update this Refund Policy at any time.
Changes will be posted on this page with the updated date.