Privacy Policy

Last Updated: 21 June 2026

Welcome to Durga Visual. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our digital products. The policy reflects common privacy practices for digital-product businesses and explains collection, use, security, cookies, and third-party services.

1. Information We Collect

Personal Information

When you place an order, contact us, or subscribe to updates, we may collect:

  • Name
  • Email address
  • Phone number (if provided)
  • Billing information
  • Payment details (processed securely by payment providers)

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of visit
  • Website usage statistics

Cookies and analytics technologies are commonly used to understand website performance and improve user experience.


2. How We Use Your Information

We may use your information to:

  • Process and deliver digital products
  • Send purchase confirmations and download instructions
  • Provide customer support
  • Improve website functionality and user experience
  • Respond to inquiries
  • Prevent fraud and unauthorized activity
  • Send promotional emails (only where permitted)

These uses are standard for digital-product businesses and customer support operations.


3. Digital Product Delivery

All products sold on Durga Visual are digital products.

No physical products are shipped.

After successful payment, customers receive access to downloadable digital files through email, checkout confirmation, or designated download pages.


4. Payment Security

We do not store complete credit card, debit card, UPI, or banking information on our servers.

Payments are processed through secure third-party payment gateways.


5. Cookies

Our website may use cookies and similar technologies to:

  • Remember user preferences
  • Improve website performance
  • Analyze visitor behavior
  • Enhance browsing experience

You may disable cookies through your browser settings; however, some website features may not function properly. Cookie-based analytics and functionality are common website practices.


6. Information Sharing

We do not sell, rent, or trade your personal information to third parties.

We may share information only with:

  • Payment processing providers
  • Website hosting providers
  • Analytics providers
  • Legal authorities when required by law

Such sharing is generally limited to operating the website, processing purchases, and legal compliance.


7. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

However, no method of internet transmission or electronic storage can be guaranteed to be 100% secure. Security measures and limitations should be disclosed to users.


8. Children’s Privacy

Our educational resources are designed for parents, teachers, and guardians.

We do not knowingly collect personal information directly from children under 13 years of age.

If you believe a child has provided personal information to us, please contact us so that we can remove the information.


9. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of those websites.

Users should review the privacy policies of any external websites they visit.


10. Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your personal information where legally permitted
  • Unsubscribe from marketing communications

To make a request, please contact us using the details below.


11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Any changes will be posted on this page with a revised “Last Updated” date.

Continued use of our website after updates constitutes acceptance of the revised policy.