At Durga Visual, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our digital products.

1. Information We Collect

✅ Personal Information

When you purchase or contact us, we may collect:

  • Your name

  • Email address

  • Billing details

  • Payment confirmation details

(We do not store your card or banking information.)

✅ Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Process your orders and deliver digital downloads

  • Send purchase confirmations and support emails

  • Respond to your questions or requests

  • Improve our website and services

  • Prevent fraud or misuse

We do not sell, rent, or trade your personal information to third parties.

3. Payment Security

Payments on Durga Visual are processed through secure third-party payment providers (such as Razorpay, Stripe, PayPal, etc.).

We do not store or access your full payment card details.

4. Cookies

Our website may use cookies to:

  • Improve website performance

  • Remember your preferences

  • Analyze visitor behavior

You can disable cookies anytime through your browser settings.

5. Third-Party Services

We may use trusted third-party tools for:

  • Payment processing

  • Website analytics

  • Email delivery

These services only receive necessary data to perform their function and are required to keep your information secure.

6. Data Protection

We take reasonable technical and organizational measures to protect your personal information from:

  • Unauthorized access

  • Loss or misuse

  • Alteration or disclosure

However, no online system can be guaranteed 100% secure.

7. Your Rights

You have the right to:

  • Request access to your personal data

  • Ask us to correct or delete your data

  • Withdraw consent for emails

To request this, contact us at:

doorgaad2575@gmail.com

8. Children’s Privacy

Our website and products are not intended for children under 13 years of age, and we do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy occasionally.
Any updates will be posted on this page with the revised date.